If I've helped one person go after their dream home or overcome a difficult mortgage process, that's really important to me and I consider that successful. Delighting customers is the name of the game in which we are all engaged.
the customer experience
MY NAME IS CARLOS
After working for many years in the customer service industry in one of the top hotels in Boston I decided to start a career in the real estate industry in 2001, my main focus was to get the knowledge and experience in 3 areas of the real estate industry; Mortgage, Real Estate Sales, and property management. My real estate background has not only been a great asset in advising my clients but in creating and drafting real estate investment strategies for clients looking to buy the first home or add real estate in their personal portfolio investment.